SmartHost

SmartHost by SoftTouch is an elegant and data-driven table management system for your front of the house. Custom floor plans, paging, table status notifications, reservations, and more. SmartHost has it all to put your table management on auto pilot.

SmartHost takes the guesswork out of table management.

Predictive Seating technology provides accurate wait time estimates, and table color coding shows table status updates and current course status.

SoftTouch POS SmartHost Table Management

What can SmartHost do for you?

Revenue Maximization

SmartHost facilitates faster table management, quicker service delivery, and custom up-seating parameters. All focused on delivering excellent customer service while maximizing table revenue.

Efficiency

Our Predictive Seating technology provides accurate wait times based on both historical and real-time statistics. Robust features and reporting capabilities help you maximize your front of the house efficiency and revenue.

Labor Cost Savings

With SmartHost software integrated with our SoftTouch POS system, you’ll eliminate the need for roaming hosts and over-the-shoulder table management. More automation means less stress and more confident front of the house management.

More great features.

system

  • Custom floor plans
  • Predictive Seating™ technology for accurate wait time estimates
  • Performance adjustment controls
  • Unlimited table attribute assignments with weight-based ratings
  • Intelligent up-seating technology
  • Optional integrated alphanumeric paging (INFORM™)

customer facing

  • Reservations
  • Same day call ahead seating
  • Loyalty guest integration automatically recalls customer preferences
  • RFID loyalty guest key FOB

customer experience

  • INFORM automatic alert and notification
  • Integrated cell phone paging alerts guest and server
  • "Follow me" orders

table stats

  • Color coding for table status updates
  • Current course status
  • Full order details
  • Actual vs. target revenue

Some features above may require additional hardware or software.


SmartHost works exclusively with SoftTouch POS.

Our adaptable development methodology allows us to keep current with ever-changing consumer dining preferences.  Where others struggle to maintain modernity, our passion for innovation catapults SoftTouch to the forefront of emerging technology.

 

Learn more about SoftTouch POS.

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