What Every Restaurant Owner Should Know in 2025

Posted
April 24, 2025
by Softtouch

The POS (Point of Sale) world is moving fast—and restaurants that don’t keep up risk falling behind. A modern POS is more than just a payment processor. It’s your operational hub, data center, and guest experience engine—all rolled into one.

Here are the top 5 POS trends shaping the restaurant industry in 2025, and what they mean for your business:

1. Contactless Everything

Customers expect frictionless experiences—especially when it comes to payments. Contactless cards, mobile wallets, QR code menus, and tap-to-pay are now the standard.

With SoftTouch POS, contactless capabilities are built-in—no clunky workarounds.

2. Customizable User Interface

A one size fits all POS doesn’t work in 2025. Staff need a system that adapts to their workflow-fast, intuitive, and designed for how your team operates.

✅ SoftTouch POS lets you customize everything from button layouts to menu flows, making training easier and service faster.

3. Tableside & Kiosk Ordering

As staffing remains a challenge, more restaurants are using mobile ordering, self-service kiosks, and handheld devices to keep service levels high.

SoftTouch POS adapts to your floor model—full service, fast casual, or hybrid.

4. Seamless Omnichannel Integration

Whether your guests are dining in, ordering online, or picking up curbside, your POS should tie it all together. One system. One source of truth.

SoftTouch brings your in-store, online, and delivery channels under one roof.

5. Transparent, Flexible Payments

Processing fees are confusing—and often expensive. 2025 is about clarity and control, whether that means surcharging, cash discounts, or dual pricing.

With SoftTouch Payments, we build custom solutions tailored to your business model.

Final Thoughts

If your current system is clunky, outdated, or holding your team back, it might be time to upgrade.

👉 SoftTouch POS makes it easy to switch.


Schedule a quick demo and see how we can help your business grow!